Legal & Policy

2999 Terms and Conditions —
Know Your Rights Before You Play

These Terms and Conditions govern your use of the 2999 platform. We've written them in plain language so every player in Bangladesh can understand exactly what they're agreeing to — no legal jargon designed to confuse, no conditions buried in footnotes.

Last Updated: June 2025
Applies to all 2999 accounts and services
Quick Summary
Must be 18+ to register
One account per person
Withdrawals processed within 15 minutes
Bonus terms stated upfront
Fair play enforced on all games
Responsible gaming tools available

Key Principles

What These Terms Cover

The 2999 Terms and Conditions cover six core areas. Understanding each one helps you get the most out of your experience on the platform.

Account Eligibility

You must be at least 18 years old to create a 2999 account. Each player is permitted one account only. Providing false information during registration is a violation of these terms and will result in account suspension and forfeiture of any balance.

Deposits & Withdrawals

2999 supports bKash, Nagad, and Rocket for both deposits and withdrawals. Minimum deposit is ৳200. Withdrawals are processed within 15 minutes on average. All transactions must use payment methods registered in your own name — third-party payments are not accepted.

Bonus & Promotions

All bonuses on 2999 come with clearly stated wagering requirements and expiry dates. Bonus funds cannot be withdrawn until wagering conditions are met. Attempting to abuse bonus offers — including creating multiple accounts to claim the same promotion — will result in bonus cancellation and possible account closure.

Fair Play & Game Rules

All games on 2999 use certified random number generation. Any attempt to manipulate game outcomes, exploit software bugs, or use automated tools to gain an unfair advantage is strictly prohibited. 2999 reserves the right to void bets and suspend accounts where fair play violations are detected.

Responsible Gaming

2999 provides deposit limits, session reminders, cooling-off periods, and self-exclusion tools. Players who self-exclude cannot create new accounts during the exclusion period. If you believe you have a gambling problem, please use these tools or contact the 2999 support team immediately.

Account Security

You are responsible for keeping your 2999 login credentials secure. Do not share your password with anyone. 2999 will never ask for your password via email or chat. If you suspect unauthorised access to your account, contact support immediately and change your password without delay.

01 Acceptance of Terms

By accessing or using the 2999 platform — whether through the website at 2999.one or through the 2999 mobile app — you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in full. If you do not agree with any part of these terms, you must stop using the 2999 platform immediately.

These Terms and Conditions form a legally binding agreement between you and 2999. They apply to all services offered on the 2999 platform, including but not limited to casino games, sports betting, E-Sports wagering, and any promotional offers. Using the 2999 platform after any update to these terms constitutes acceptance of the revised version.

Plain language note: When you sign up and play on 2999, you're agreeing to follow these rules. We've written them as clearly as we can so there are no surprises. If something isn't clear, contact the 2999 support team before you start playing.
02 Eligibility

To register and use the 2999 platform, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age. 2999 does not permit minors to register or use the platform under any circumstances.
  • You must be accessing 2999 from a jurisdiction where online gaming is not explicitly prohibited by local law.
  • You must not be a current employee, contractor, or immediate family member of a 2999 employee.
  • You must not have been previously excluded or banned from the 2999 platform.
  • You must be acting on your own behalf and not as an agent for any third party.

2999 reserves the right to request age verification documents at any time. If a player is found to be underage, their account will be closed immediately, all winnings will be forfeited, and any deposits will be returned to the original payment method after verification.

Important: Allowing a minor to access your 2999 account is a serious violation of these terms. Parents and guardians are responsible for ensuring that minors do not have access to their 2999 login credentials.
03 Account Registration

Each individual is permitted to hold one 2999 account only. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited and will result in all associated accounts being suspended and balances being forfeited.

When registering on 2999, you must provide accurate and complete information. This includes your real name, date of birth, and a valid contact number. Providing false information is a violation of these terms and may result in permanent account closure without refund of any balance.

You are responsible for maintaining the security of your 2999 account. This means:

  • Using a strong, unique password that you do not use on other platforms.
  • Not sharing your login credentials with anyone, including friends or family members.
  • Logging out of your 2999 account when using a shared or public device.
  • Notifying 2999 support immediately if you suspect your account has been accessed without your permission.

2999 will never contact you to ask for your password. Any communication claiming to be from 2999 and requesting your password should be treated as fraudulent and reported to the support team.

04 Deposits & Withdrawals

2999 supports the following payment methods for both deposits and withdrawals: bKash, Nagad, and Rocket. All payment methods must be registered in your own name. 2999 does not accept deposits from or process withdrawals to accounts belonging to third parties.

Deposits:

  • Minimum deposit: ৳200
  • Deposits are credited to your 2999 account instantly in most cases.
  • If a deposit does not reflect within 10 minutes, contact 2999 support with your transaction reference number.
  • 2999 does not charge fees on deposits, but your mobile money provider may apply their own charges.

Withdrawals:

  • Minimum withdrawal: ৳500
  • Withdrawals are processed within 15 minutes on average, 24 hours a day, 7 days a week.
  • Withdrawals can only be made to a payment account registered in your own name.
  • 2999 may request identity verification before processing a withdrawal, particularly for large amounts or first-time withdrawals.
  • Withdrawals of bonus winnings are subject to the wagering requirements outlined in Section 5.
Note on verification: 2999 may place a temporary hold on withdrawals while identity verification is completed. This is a standard security measure to protect your funds. The verification process typically takes less than 24 hours.
05 Bonuses & Promotions

2999 offers a welcome bonus for new players and ongoing promotions for existing players. All bonuses are subject to the following general conditions, as well as any specific terms stated at the time the bonus is offered.

  • Each bonus can only be claimed once per player, per household, and per device.
  • Bonus funds are credited separately from real money funds. Real money is used first when placing bets.
  • All bonuses on 2999 carry a wagering requirement that must be met before bonus winnings can be withdrawn. The specific wagering requirement is stated clearly when the bonus is offered.
  • Bonuses have an expiry date. Any bonus funds not used before the expiry date will be removed from your account automatically.
  • 2999 reserves the right to withdraw any bonus offer at any time without prior notice.
  • Bonuses cannot be transferred between accounts or exchanged for cash directly.
Bonus abuse: Creating multiple accounts to claim the same bonus, using automated software to meet wagering requirements, or any other form of bonus abuse will result in the cancellation of all bonuses and may lead to permanent account closure. 2999 monitors all accounts for bonus abuse patterns.

If you have any questions about the terms of a specific bonus on 2999, contact the support team before claiming it. Once a bonus is claimed, the associated terms apply in full.

06 Gameplay & Fair Play

All games available on the 2999 platform — including Ganesh Fortune, Plinko, Fortune Snake, Jackpot Bingo, Rummy, and E-Sports betting — use independently verified random number generation (RNG). The outcomes of all games are determined solely by the game mechanics and the RNG system. 2999 does not manipulate game outcomes based on player history, deposit amounts, or any other external factor.

By playing on 2999, you acknowledge that:

  • All bets placed are final once confirmed. Bets cannot be cancelled or reversed after they have been accepted by the 2999 system.
  • The payout rates and return-to-player (RTP) percentages displayed for each game on 2999 are accurate and independently verified.
  • In the event of a technical fault during a game, 2999 reserves the right to void the affected round and return the stake to the player's account.
  • For E-Sports betting, odds are set based on available information at the time of the bet. 2999 is not responsible for changes in match conditions after a bet has been accepted.
Disputed results: If you believe a game result on 2999 is incorrect, contact support within 72 hours of the disputed round. Provide your account details and the game round ID. 2999 will investigate and respond within 5 business days.
07 Prohibited Activities

The following activities are strictly prohibited on the 2999 platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of all balances, and may be reported to relevant authorities:

  • Money laundering: Using 2999 to deposit, transfer, or withdraw funds derived from illegal activities.
  • Fraud: Using stolen payment credentials, chargebacks, or any other fraudulent payment method to fund a 2999 account.
  • Collusion: Coordinating with other players to gain an unfair advantage in any game on 2999, particularly in Rummy or other multiplayer formats.
  • Automated play: Using bots, scripts, or any automated software to place bets or interact with the 2999 platform.
  • Exploitation of software bugs: Deliberately exploiting any error, bug, or vulnerability in the 2999 platform to gain an advantage. Any winnings obtained through exploitation will be voided.
  • Account sharing: Allowing another person to access or use your 2999 account.
  • Multiple accounts: Registering more than one account on 2999 for any reason.

2999 uses advanced fraud detection systems to monitor all accounts and transactions. If suspicious activity is detected, 2999 may place a temporary hold on your account while an investigation is conducted. You will be notified and given the opportunity to provide clarification.

08 Responsible Gaming

2999 is committed to promoting responsible gaming. We believe that gaming should be an enjoyable form of entertainment, not a source of financial hardship or personal distress. The following responsible gaming tools are available to all 2999 players at no cost:

  • Deposit limits: Set a daily, weekly, or monthly cap on how much you can deposit into your 2999 account.
  • Session time reminders: Receive a notification after a set period of continuous play on 2999.
  • Cooling-off period: Temporarily suspend your 2999 account for a period of your choosing — from 24 hours up to 6 weeks.
  • Self-exclusion: Permanently close your 2999 account. Once self-exclusion is activated, it cannot be reversed for a minimum of 6 months.

If you are concerned about your gaming habits, or those of someone you know, please visit the Responsible Gaming page on 2999 for more information and resources. You can also contact the 2999 support team directly — we take these situations seriously and will respond with care and without judgment.

Remember: Gaming on 2999 is meant to be fun. Never bet more than you can afford to lose. If it stops being fun, use the tools available on 2999 to take a break.
09 Privacy & Data

2999 collects and processes personal data in accordance with its Privacy Policy. By registering on 2999, you consent to the collection and use of your personal information as described in the Privacy Policy.

In summary, 2999 collects personal data for the following purposes:

  • To verify your identity and age as required by our terms.
  • To process deposits and withdrawals securely.
  • To detect and prevent fraud, money laundering, and other prohibited activities.
  • To provide customer support and respond to your enquiries.
  • To send you information about promotions and updates on 2999, where you have opted in to receive such communications.

2999 does not sell your personal data to third parties. Data is shared only with payment processors and identity verification services as necessary to operate the platform. All data is stored securely and in accordance with applicable data protection standards.

10 Intellectual Property

All content on the 2999 platform — including but not limited to the 2999 logo, game graphics, interface design, text, and software — is the intellectual property of 2999 or its licensors. You may not copy, reproduce, distribute, or create derivative works from any 2999 content without prior written permission.

You are granted a limited, non-exclusive, non-transferable licence to access and use the 2999 platform for personal, non-commercial purposes only. This licence does not include the right to scrape, crawl, or systematically extract data from the 2999 platform.

11 Limitation of Liability

To the fullest extent permitted by applicable law, 2999 shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform. This includes, but is not limited to, loss of winnings due to technical faults, loss of data, or interruption of service.

2999 makes reasonable efforts to ensure the platform is available 24 hours a day, 7 days a week. However, 2999 does not guarantee uninterrupted access and is not liable for any losses incurred during periods of scheduled or unscheduled maintenance.

Service interruptions: In the event of a service interruption that affects an active game or bet on 2999, the affected stake will be returned to your account. 2999 will communicate planned maintenance windows in advance wherever possible.
12 Account Termination

You may close your 2999 account at any time by contacting the support team. Upon closure, any remaining real money balance will be returned to your registered payment method after identity verification is completed.

2999 reserves the right to suspend or permanently close any account that is found to be in violation of these Terms and Conditions. In cases of serious violations — including fraud, money laundering, or exploitation of the platform — 2999 may close the account without prior notice and forfeit any remaining balance.

If your account is closed by 2999 due to a suspected violation, you will be notified by email and given the opportunity to appeal the decision within 14 days. Appeals should be submitted to the 2999 support team with any relevant supporting information.

13 Changes to Terms

2999 reserves the right to update these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "Last Updated" date. For significant changes, 2999 will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.

Continuing to use the 2999 platform after the effective date of any changes constitutes your acceptance of the revised Terms and Conditions. If you do not agree with the updated terms, you must stop using 2999 and may request account closure as described in Section 12.

14 Contact Us

If you have any questions about these Terms and Conditions, or about any aspect of the 2999 platform, please contact the support team:

  • Email: [email protected]
  • Live Chat: Available 24/7 through the 2999 platform
  • Response time: Most enquiries are resolved within 2 hours

The 2999 support team is available around the clock and is familiar with the specific needs of players in Bangladesh. Whether you have a question about these terms, a payment issue, or a game dispute, we're here to help — in plain language, without the runaround.

Ready to Get Started?

Play on 2999 — Fair Terms, Real Wins

Now that you know the rules, you're ready to play. Register on 2999 in under two minutes, claim your welcome bonus, and join over 500,000 players who trust 2999 for fast payouts and fair games in Bangladesh.